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WildBlue Communications/Internet Service Complaint - Bad Deal
WildBlue Communications/Internet Service Complaint

WildBlue Communications/Internet Service Complaint

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Bad Deal


The WlldBlue customer service sales person assured me that internet service would be much better than Hughes-net internet service. In particular I was concerned about how often the service might go out during bad weather as that happened occasionally to the Hughes service. I was assured that bad weather would not affect the connection.

With in the first month service was interrupted twice for extended periods of 2-4 hours during rainstorms.

One day This last week service was out nearly all day during another rain storm.

I called to cancel my service as it was actually less reliable than the Hughes connection had been.

The company wants to enforce an early termination clause after 40 days of service.

Beware of early termination language buried in your e contract which you will not see because your installer will click you right through the hook up online.


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